Privacy Policy

1. Introduction

CoolVu of McKinney ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website, request a quote, communicate with us, or use our services.

By using our website or submitting your information, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

Personal Information

Information you voluntarily provide, including but not limited to:

• Name
• Email address
• Phone number
• Property address or city
• Information related to your window film needs

Usage Data

Information automatically collected when you visit our website, such as:

• Browser type
• Pages visited
• Time spent on pages
• Referring website

3. How We Collect Information

We collect information when you:

• Submit a form on our website (including quote or contact forms)
• Request a consultation or estimate
• Communicate with us via phone, email, or text message
• Subscribe to marketing or informational communications

4. How We Use Your Information

We use your information to:

• Provide and deliver our window film services
• Schedule consultations and installations
• Respond to inquiries and provide customer support
• Improve our website, services, and customer experience
• Send service-related updates and communications
• Send marketing or promotional communications (where permitted)

5. Marketing Communications

SMS Policy

By signing up via text, you agree to receive recurring automated marketing messages, including cart reminders, at the phone number provided. Consent is not a condition of purchase. Reply STOP to unsubscribe. Message frequency varies. Msg & data rates may apply. If you wish to join again, you can sign up as you did the first time, and we will start sending SMS messages to you again. For help or more information, reply "HELP" to any of our messages. Your information will not be shared. By submitting, you agree to our Privacy Policy seen and reviewable on this page. By providing your mobile phone number, you agree to receive SMS (short message service) communication.

Email Communications Policy

CoolVu of McKinney may use SMS (text messages) and email to communicate with you regarding estimates, appointments, service updates, and promotional offers.

Third Parties That Help Provide Messaging Services

We do not sell or share SMS opt-in data. We may share limited personal information with third-party service providers (such as messaging platforms, phone carriers, and email providers) only to support the delivery of communications you have opted into.

All text messaging originator opt-in data and consent information is excluded from third-party sharing.

5.1 Opt-In Consent

By submitting a form on our website or requesting a quote, you consent to receive automated SMS and email communications from CoolVu of McKinney related to your inquiry, services, and occasional marketing messages.

5.2 SMS Opt-Out

You may opt out of SMS communications at any time by replying "STOP" to any text message you receive from us. After opting out, you will no longer receive SMS messages unless you opt back in.

5.3 Email Unsubscribe

Every marketing email we send includes an "Unsubscribe" link at the bottom. You may unsubscribe at any time by clicking this link.

6. Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect your personal information from unauthorized access, misuse, disclosure, or destruction. While no method of transmission over the internet is 100% secure, we strive to protect your data using industry-standard practices.

7. Third-Party Disclosure

We do not sell, trade, or rent your personal information to outside parties.

We may share information with trusted third-party partners who assist us in:

• Operating our website
• Processing communications
• Conducting business operations

These parties are required to keep your information confidential and use it only for the services they provide to us.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us: